Our Policies
Refund policy
Last updated: July 28th, 2026
1. Our core policy
iKickballz and iLeaguez LLC does not issue monetary refunds. As long as you submit a request to iKickballzFL@gmail.com before the Late Registration deadline (at 11:59pm EST), you will be issued a site credit that may be used at any future iKickballz League. No credits will be granted after the final late registration deadline.
2. How to request a credit
To request a site credit, email iKickballzFL@gmail.com before the late registration deadline. Include the player name, the league and season you registered for, and the email used at registration. Requests received after 11:59pm EST on the final late registration deadline will not be honored, no exceptions.
3. How site credit works — [Owner decision]
Default terms below. Confirm the expiration window and transferability.
Site credit is issued in the amount paid, less any non-refundable processing fees (see Section 8). Credit is applied toward registration in any future iKickballz league. Credit is valid for [12 months] from the date it is issued and expires after that. Site credit has no cash value, cannot be redeemed for money, and is non-transferable unless approved by iKickballz in writing.
4. Team registrations — [Owner decision]
Confirm how you want to treat full-team versus individual sign-ups.
For full-team registrations, credit requests must come from the team captain of record. If individual players on a team drop before the deadline, credit is issued to the paying party, not automatically to the team. A team that withdraws after the season schedule is set may forfeit eligibility for credit, since scheduling and field commitments are already in place.
5. Injury or medical situations — [Owner decision]
This is the most common exception request. Pick the rule you want to stand behind.
If a player is injured or has a documented medical situation before the late registration deadline, standard credit terms apply. After the deadline, credit is granted only at the discretion of iKickballz and, if approved, is prorated based on the number of games remaining in the season.
6. Seasons canceled or changed by iKickballz — [Owner decision]
If iKickballz cancels a full season before it begins, affected players receive a full site credit or the option to transfer to another league. If a season is cut short due to circumstances beyond our control, including weather, facility loss, or other events outside our reasonable control, credit is prorated for unplayed games at our discretion. iKickballz is not responsible for costs beyond the registration fee paid.
7. Weather and individual game cancellations
Individual games canceled for weather or field conditions are rescheduled whenever possible and do not qualify for a refund or credit. A full season is built to absorb occasional weather cancellations, and rescheduled games are part of normal league operations.
8. Third-party and processing fees — [Owner decision]
Registration is processed through our third-party provider, Playpass. Any processing or service fees charged by Playpass are non-refundable and are not included in any site credit issued by iKickballz. Credit reflects the league fee paid to iKickballz only.
9. Chargebacks — [Owner decision]Because we offer site credit rather than monetary refunds, we ask that you contact us first with any billing concern. Initiating a chargeback or payment dispute instead of following this policy may result in removal from current and future leagues without credit.
10. Questions
For any question about this policy or to request a credit, contact iKickballzFL@gmail.com.
1. Our core policy
iKickballz and iLeaguez LLC does not issue monetary refunds. As long as you submit a request to iKickballzFL@gmail.com before the Late Registration deadline (at 11:59pm EST), you will be issued a site credit that may be used at any future iKickballz League. No credits will be granted after the final late registration deadline.
2. How to request a credit
To request a site credit, email iKickballzFL@gmail.com before the late registration deadline. Include the player name, the league and season you registered for, and the email used at registration. Requests received after 11:59pm EST on the final late registration deadline will not be honored, no exceptions.
3. How site credit works — [Owner decision]
Default terms below. Confirm the expiration window and transferability.
Site credit is issued in the amount paid, less any non-refundable processing fees (see Section 8). Credit is applied toward registration in any future iKickballz league. Credit is valid for [12 months] from the date it is issued and expires after that. Site credit has no cash value, cannot be redeemed for money, and is non-transferable unless approved by iKickballz in writing.
4. Team registrations — [Owner decision]
Confirm how you want to treat full-team versus individual sign-ups.
For full-team registrations, credit requests must come from the team captain of record. If individual players on a team drop before the deadline, credit is issued to the paying party, not automatically to the team. A team that withdraws after the season schedule is set may forfeit eligibility for credit, since scheduling and field commitments are already in place.
5. Injury or medical situations — [Owner decision]
This is the most common exception request. Pick the rule you want to stand behind.
If a player is injured or has a documented medical situation before the late registration deadline, standard credit terms apply. After the deadline, credit is granted only at the discretion of iKickballz and, if approved, is prorated based on the number of games remaining in the season.
6. Seasons canceled or changed by iKickballz — [Owner decision]
If iKickballz cancels a full season before it begins, affected players receive a full site credit or the option to transfer to another league. If a season is cut short due to circumstances beyond our control, including weather, facility loss, or other events outside our reasonable control, credit is prorated for unplayed games at our discretion. iKickballz is not responsible for costs beyond the registration fee paid.
7. Weather and individual game cancellations
Individual games canceled for weather or field conditions are rescheduled whenever possible and do not qualify for a refund or credit. A full season is built to absorb occasional weather cancellations, and rescheduled games are part of normal league operations.
8. Third-party and processing fees — [Owner decision]
Registration is processed through our third-party provider, Playpass. Any processing or service fees charged by Playpass are non-refundable and are not included in any site credit issued by iKickballz. Credit reflects the league fee paid to iKickballz only.
9. Chargebacks — [Owner decision]Because we offer site credit rather than monetary refunds, we ask that you contact us first with any billing concern. Initiating a chargeback or payment dispute instead of following this policy may result in removal from current and future leagues without credit.
10. Questions
For any question about this policy or to request a credit, contact iKickballzFL@gmail.com.
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